Why travel preparation, crisis response, crisis management, and executive protection should be integrated under one roof is called Human Risk Management.

Al Thuraya Consultancy and ICESERVE24 have been front and center supporting customer travel, providing incident alerts, and implement health and safety protocol for large events and sports venues. COVID-19 created safety and security risks that struck at the core of every major life event or business model, as well as the business models of partner organizations.

Last year we invested in our own in-house travel and logistics department, with our goal of keeping executives, employees, and partners safe during a once-in-a-lifetime pandemic. This is done through ICESERVE24‘s Global Security Operations Center (GSOC) as well as our Regional Operations Centers (ROC) and Local Operations Centers (LOC). Together, they support in 23 different languages and are responsible for travel tickets, on the ground transportation, identification, and mitigation of threats to all customers, activities, and facilities, including personnel, staff, stadiums, off-site locations.

In addition to analyzing risk and mitigation, the GSOC, ROC, and LOC are responsible for the travel risk protection program and emergency notification across our customer’s organization. Our goals have been to take a thoughtful and comprehensive approach to business continuity that puts data-informed critical decision-making at the forefront of daily travel risk, traditional risk and security issues, and pandemic response.
When you partner with us, you will receive more than timely intelligence or insights. You will receive a tried and tested model that provides real-time ground truth and support by leveraging our local, regional, and global comprehensive risk management solutions and knowledge