Nicosia, Cyprus, February 4th, 2020
In response to today’s increased business volume, business operations need to increasingly stay risk-resilient everywhere they operate if they are to stay successful. ICESERVE24 and Al Thuraya Consultancy, in conjunction with Ludicrous Labs, are happy to announce the development of the Human Risk and Travel Management application, ICETRAVEL360.
Current Market
Many providers offer an out-of-box, already-made product to every business that seeks travel risk management solutions. The problem is that they inevitably use a subcontractor to perform the last mile or security operations on the ground, and their data or intelligence is scraped from social media platforms – a clear sign that these companies have not invested time or resources in actually understanding the social risk or even having real ground truth available to them.
6 of the top 8 Travel Risk Management, and what we consider Human Risk Management, companies use our services to deliver their on-the-ground services, making us the de-facto provider of Human Risk and Travel Management solutions.
Human Risk Management, the new path
It can be a complicated process to successfully implement a Travel Risk Management program.
Complicating the matter further is the reality that many providers today offer an assortment of services related to ensuring travel safety, cyber security or wellness without the experience or breadth to address your overall Travel Risk Management strategy.
From definition to delivery, ICESERVE24 and Al Thuraya Consultancy brings 15 years of expertise of living in, working in and establishing offices in the Middle East, Africa, Latin America, Russia and Asia. We offer our knowledge and understanding together in a complete package of technology, consultancy and physical solutions.
With the new ISO 31030 coming into effect in the next year, your Travel Risk Management program is no longer a simple plug-and-play. With ICETRAVEL360, you can rely on one supplier, a genuinely integrated approach, and the most time and cost-efficient solution to meet your obligations.
ICETRAVEL360 includes:
- Trip Authorization – In addition to traditional policy-related applications, Trip Authorization can be used to ensure trips booked to any location as well as high-risk destinations are approved prior to travel and relevant parties are informed about the travel plans.
- Essential Tracking & Alerts – Allows travel managers to easily track travellers, expatriates and company assets and the events that could impact their safety or travel plans. Also sends travellers important alerts prior to travel and text messages en route so they can plan appropriately and make good decisions throughout the journey.
- Interactive Communications – Uses two-way text messaging to communicate post-incident with all potentially impacted travellers. Employs automated workflows to ensure they are safe and tracks those who don’t respond for appropriate follow up.
- High-Risk Tracking & Response – Includes a variety of premium services to enhance the standard of care, catering to high-risk situations and the protection of high-profile individuals. Features mobile device tracking, expert assistance services and specialist support anywhere in the world.
- Advisory Services – For clients that look for a comprehensive review of their Travel Risk Management program against market and internal best practices Includes insight into social risk or journey management plans
- Interactive and Augmented Reality training (AR) – We focus on bitesize, easy-to-learn modules from our Travel Academy, as well as customized training for your unique needs
- Virtual Assistance Capability – Speak with our intuitive Travel Risk Manager, Charlie
ICETRAVEL360 was designed in line with ISO 313030 to ensure you’re fulfilling your duty of care.
About ICESERVE24™
ICESERVE24™, a subsidiary of Al Thuraya Holdings, is a strategic risk advisory firm. We specialise in hostile and complex environments and anticipate evolving security challenges in the Middle East, Africa, Europe, Eurasia and North and South America. We gather, validate and examine critical information in order to proactively mitigate clients’ risks. At ICESERVE24, we believe that our information cycle must be led by depth, meaning and core understanding. We live at a time of wealth of data, but poverty of insight – and we are here to change that.
About Al Thuraya Consultancy™
We are a premiere global risk consultancy that is committed to helping your organization operate in a secure, complaint and resilient in a time of ever-changing connectivity and risk. Through social understanding, insight, intelligence and technology, we help you seize opportunities while remaining secure, aware and resilient. When a crises and complex issues arise, we support small and medium-sized national and international companies on their journey to greater security, connectivity, resilience and compliance
About Ludicrous Labs
Ludicrous Labs is a technology development laboratory devoted to a simple mission – you dream it, we build it. With over 25 years of tech and software development at their disposal, Ludicrous Labs are on hand to execute projects of any scope, from the simple to the frankly ludicrous.