Travel

Travel is more complicated than ever before with pandemics, rapidly developing political situations, increased natural disasters and terrorism to contend with. No wonder operating overseas, particularly in challenging environments, feels like a step too far for many.

We believe travel should be about connecting with different people, experiences and cultures. Because that’s how we unlock different opportunities.

By combining our 25 years of experience in security services with comprehensive travel services, we enable you, your teams, and your business to take off freely and confidently. Working in over 127 countries with a network that extends to 60 additional countries, we understand how to balance risk with opportunity, and protect people not by separating them from other cultures but by immersing them in the local communities we’ve developed relationships with over many years.

Planning and travel arrangements

We make travelling simple by managing every step of the journey – from visas and vaccinations to flight and accommodation bookings, and from door to door.

It’s more complex than ever for organisations and businesses to check they’ve got it all covered before travelling. We’ll advise you on everything from visas to vaccinations and thoroughly equip your team with:

Pre-mission advisories
Know-before-you-go briefings
Vaccinations
Cultural orientation
Intelligence reports
High risk travel policies
Airport concierge

Travel Authorisation

Internal corporate travel authorisation, corporate country risk approval, and national travel.

Visas

We know the latest entry requirements and, in many cases, have the connections to expedite the visa process or acquire a letter of invitation for entry.

Flight and Hotel Booking

With our own in-house booking team and one-stop portal (Global Distribution System), we can help you find the best, most convenient and most cost-effective options for both flights and accommodation. This also means we’re much more agile to respond to the changing demands of your teams’ and executives’ schedules.

Pre-Trip Risk Assessments

We curate comprehensive risk analysis and develop tailored procedures to make sure your people are as safe and prepared as possible when travelling.

Business travel opens up new opportunities, but it can also present risks and challenges. Our pre-trip assessments inform customizable procedures – reducing risks and travel costs.

Our risk analysis teams curate comprehensive risk assessments and reports to inform your decisions, covering safety, security, political and socio-economic factors, so that you can prepare for the unexpected with informed, actionable intelligence.

Our analysts interpret and communicate ground intelligence to key decision makers, helping people avoid potentially harmful situations before they’ve even started their journey.

Cyber Security

Being cyber safe is the fastest growing source of risk, making it critical for businesses as they travel. While most organisations have policies in place for protecting devices and data, it’s crucial to manage human risk and digital weak points before travelling. We offer digital assessments and solutions, and have developed travel safe training suitable for individuals and organisations.

Social Risk Detection

Using intelligence from our on-the-ground networks, we have a more accurate and real-time picture of the risks in a country or region than any other security firm. This is bolstered by top-tier research carried out by strategic analysis teams who use several different types of intelligence. Combined, we anticipate, detect, deter and mitigate rising risks.

Threat Awareness

Our team of researchers develop bespoke reports and situational briefings to specifically address the threats that are relevant to your organisation. Our intelligence products are vetted, verified and informed by a range of sources, including human intelligence (HUMINT), open-source intelligence (SOCMINT) to technical intelligence and (TECHINT). In particular, our Activity Based Intelligence (ABI) has proved invaluable to our clients in its ability to understand grassroots activity and social risk trends.

Journey management

We coordinate safe, secure and smooth travel for individuals and groups with a unique combination of security, mobility, and hospitality services.

Our journey management coordinators, professional drivers and security escorts keep your journey safe and smooth. They’ll take care of airport and hotel transfers, security checks, check-in, and baggage identification. We also offer a range of fast-track airport services to take the stress out of travel.

Oversea security and crisis support

We keep your people and assets safe – wherever you’re going and whatever happens – with continuous global risk analysis and local ground teams who are always on hand.

We make sure your staff and executives will be able to focus on the business at hand knowing they’re safe and protected on every step of their journey – even in some of the most challenging places in the world.

Our comprehensive mobile app is made for business travellers. Its technology means you can easily keep track of individuals, assets and vehicles. With real-time risk data, intuitive check-ins, secure messaging, and a panic alarm for quick and efficient tracking and response, you can make sure you know where your people are and if they’re safe at a glance. You’ll also be alerted to any incidents, natural disasters, or changes in guidelines that might affect your plans both before and during your trip.

We offer extensive 24/7 security services, ready to adapt to your needs, and are always available to you on the phone to help with anything at all. Our Global Operations and ground teams are highly trained and experienced, and always act in accordance with the strictest ethical, legal and regulatory standards. We’re always one step ahead so that, while we reduce the risks, you can travel freely.

Asset Monitoring

We’ve developed our own state of the art GPS tracking app, which allows us to locate people with precision and provide immediate support in the unlikely event of an emergency. We also keep track of your physical assets and can deliver a secure package in even the most remote places.

Close Protection

Our close protection programme offers the highest level of personal protective security to staff, executives, government officials and high net worth individuals to enable safe and monitored travel. Whether individuals are exposed to higher risk because of their business, status or geographical location, our operatives adapt to a variety of roles to protect people and, where needed, remain low profile and discreet.

Secure Transportation

With a full range of transportation available, we cover different needs in even the most demanding terrain. Staff and assets can move more confidently in the knowledge that we go the extra mile with Technical Surveillance Counter Measures (TSCM). Our drivers are highly skilled and trained in specialist driving and capable of operating autonomously to make quick judgements to protect staff and executives.

Emergency Response

In the event of an emergency on the ground, our Global Operations and Communications Center’s Ready-Respond-Recovery (R3) framework will activate, ensuring your staff receive the most comprehensive care available. Because we’re already there, with teams living where we work all over the world, our Quick Response teams more quickly and effectively anticipate and respond to threats, political incidents, medical crises, and natural disasters.

Travel Concierge

We go the extra mile to create seamless and unforgettable experiences for our clients, whatever the reason for their trip.

Whether travelling for business, pleasure, or a bit of a both, our global concierge services create seamless and unforgettable trips. With teams living locally all over the world, it’s our inside knowledge and attention to detail that makes us stand out.

Event planning, from meetings to parties
Immersive cultural experiences
Activity planning and booking
Translators
Hotel and accommodation bookings
Restaurant reservations
Digital setup, including WiFi, smart phones
Wellbeing services
Medical support
Business concierge, including relocation assistance, office rental, and hiring

We help you seize opportunities while staying secure, aware and resilient. Our role is to enable the freedom of travel, not to hinder it.

We’re not just a secure travel provider – we’re an extension of your team. We spend time listening to our clients so that we not only respond to their needs but to anticipate them – whether that’s a customised travel assessment or simply want travel alerts about a specific issue. We then collaborate with you to build a bespoke plan that truly integrates into your business.

Contactable 24/7 for worry-free international travel, we keep your staff safe and your business secure in any environment with a full suite of travel services. It’s imperative that your travel supplier has more than paper-based contingency plans in place. Our global monitoring centre enables us to prevent and prepare for escalating events, and our ground teams are ready to react quickly and decisively.

We’re a global and diverse team. If your teams would like specific support for female, LGBTQ+, minority ethnic travellers or on disability accessibility, we’ll make sure it’s there.

Unlike our competitors, we provide an end-to-end service. In fact, six out of 10 of the top travel risk management companies use our services to deliver their on-the-ground work. If they rely on us, then you can too.