Mexico Operations Manager

Locations: Mexico City, Mexico, Position Summary: The Operations Manager is an integral member of the country management team whose main task is to ensure that Intalquizit can deliver its programs in the most efficient and timely way. The Operations Manager reports directly to the Regional Operations Manager and supervises operations team (vendors, logistic, transportation, risk and intelligence). The Operations Manager plans, controls and assigns tasks to cross functional operations teams required for implementing common work processes and procedures for multiple international site locations.


• Maintain oversight on program processes to ensure completion of tasking and projects according to contract, corporate and program deadlines.
• Resolve diverse problems of moderate scope, escalating to senior management as required.
• Identify program/contract requirements and oversee the development of appropriate work processes to meet program/contract needs.
• Monitor assigned operations and integrate all elements of the organization to ensure schedules are maintained within cost and performance standards.
• Ensure accuracy and completion of team assignments and tasks.
• Review and approve personnel’s reports verifying content and compliance.
• Serve as point of contact for multiple sites on program/contract operations and personnel activities, as well as various corporate level compliance issues.
• Serve as a point of contact for clients residing in Mexico.
• Monitor the mobilization and transition of personnel in fulfillment of contract requirements. Oversee teams of local teams and international personnel performing work as assigned.
• Manage contract compliance with operational team requirements.
• Provide supervision, guidance and control for the efficient utilization of personnel assignments and their performance, morale and for the overall welfare of all contract personnel.
• Ensure compliance with all Mexican and local government reporting requirements. Compiles, verifies and records and documents to proper authorities and Al Thuraya Holdings corporate offices.
• Compile and submit operational status reports to senior management on program issues. Works with multi-functional team to identify operational deficiencies and recommend various approaches for resolution of outstanding issues and task order requirements.
• Ensure compliance with company policies and procedures and other practices set forth by senior management.
• Engage in sale of services to clients in Mexico and potential emerging markets.
• Support data collection and reporting of security related incidents in Mexico.
• Perform other qualified duties as assigned.


• Complete understanding of operations of assigned contract.
• Attention to detail and ability to handle multiple tasks independently.
• Excellent follow through and time management skills.
• Excellent communication, effective leadership and interpersonal skills.
• Knowledge of various computer applications (ex: Excel, Word, PowerPoint, etc.).
• Ability to obtain and maintain a security clearance
• Additional knowledge/skills may be required by contract or assignment.
• Bachelor’s degree in an associated discipline or equivalent related work experience.
• Ten (5) or more years’ experience in a security related Government or business field planning, directing and coordinating the operations of an organization or program.
• Three (3) or more years’ in a supervisory or a management role
• Additional experience/education may be required by contract or assignment.
• Long hours, exposure to weather and hazardous conditions.
• Physically and medically fit to operate in a hostile environment.
• Ability to travel domestically and internationally